LuckyCatch88 Privacy Policy
Your Data Security is Our Priority
Table of Contents
Our Commitment to Your Privacy
Welcome to LuckyCatch88! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website and services.
This Privacy Policy explains how we collect, use, and protect your personal information. Our goal is to ensure a safe and transparent gaming environment for all players.
By accessing or using LuckyCatch88, you consent to the practices described in this policy.
What Information Do We Collect?
We collect information in the following ways:
- Information you provide to us: This includes your name, address, email address, phone number, date of birth, and payment information when you register an account or make a deposit.
- Information we collect automatically: When you use our website, we may automatically collect information about your device, including your IP address, browser type, operating system, and referring website.
Summary of Information We Collect
| Type of Data | Examples | Source |
|---|---|---|
| Personal Info | Name, email, phone number | User-provided during registration |
| Financial Info | Card details, transaction history | User-provided during deposits |
| Technical Info | IP address, device type, browser | Automatically collected |
How Do We Use Your Information?
We use your information for the following purposes:
- To provide and improve our services.
- To process your transactions and manage your account.
- To communicate with you and provide customer support.
- To personalize your gaming experience and recommend games you might enjoy. For instance, analyzing game preferences helps us recommend games you might enjoy, while tracking session times ensures responsible gaming practices.
- To send you marketing communications about promotions and new games (with your consent).
Sharing Your Information
We may share your information with the following third parties:
- Payment processors to facilitate your transactions.
- Service providers who assist us with marketing, customer support, and other essential functions. All third-party service providers undergo a strict vetting process to ensure they comply with our high standards for data protection.
- Regulatory authorities or law enforcement agencies when required by law.
We will never sell or rent your personal information to third parties.
Protecting Your Information
We take data security seriously and implement appropriate measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data.
- Firewalls and intrusion detection systems.
- Regular security assessments and audits.
LuckyCatch88 follows internationally recognized standards, including ISO 27001, to safeguard your personal information.
How Long Do We Keep Your Information?
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, financial transaction records are retained for up to 5 years to comply with regulatory requirements.
Your Privacy Rights
You have the following rights regarding your personal information:
- Right to access: You can request access to your personal information.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to erasure: You can request deletion of your personal information under certain circumstances.
- Right to object: You can object to the processing of your personal information.
To access or update your personal information, visit the ‘My Account’ section or contact our support team.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you through appropriate channels.
This Privacy Policy was last updated on January 23, 2025.
Contact Us
For any questions or concerns regarding your privacy, please contact our customer support team. You can reach us via:
- Email: support@luckycatch88.org
- Live Chat: Available 24/7
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on LuckyCatch88. These cookies help us analyze site performance, remember your preferences, and provide personalized content. You can manage your cookie settings in your browser at any time.
Children’s Privacy
LuckyCatch88 is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will delete it immediately.